Full-Time Hotel Receptionist

We are seeking a professional, friendly and reliable Full-Time Hotel Receptionist to join our front
office team. This is a hands-on role suited to someone who enjoys working with people and takes
pride in delivering excellent guest service.

  Key Responsibilities
– Welcoming guests and acting as the first point of contact
– Managing check-ins, check-outs and reservations
– Handling payments, cash and basic accounts
– Responding to guest enquiries and resolving issues professionally
– Maintaining accurate records using the Property Management System (PMS)
– Liaising with housekeeping and maintenance to ensure smooth daily operations 

About You
– Previous experience in hotel reception or customer service (preferred)
– Excellent communication and customer service skills
– Well-presented, organised and dependable
– Comfortable using computers and booking systems
– Available to work a rotating full-time roster, including weekends and public holidays
– Positive attitude with strong attention to detail, multilingual skills will be highly regarded due to our diverse guest base. 

What We Offer
– Full-time secure employment
– Award wages and conditions under the Hospitality Industry (General) Award
– A supportive team environment and training provided
– Opportunity for growth within the business

To apply: Please submit your resume and a brief cover letter to email address: manager@cairnsqueenslander.com.au